Shipping Policy

This Shipping Policy defines the official shipping processing standards, delivery timeline, customs liability and order related shipping rules for all orders placed on our website. The purpose of this policy is to provide customers with clear, transparent and standardized shipping arrangements, ensuring stable, safe and compliant order delivery services. By placing orders on our website, all customers agree to abide by the complete terms of this Shipping Policy.

1. Order Processing & Shipment Arrangement

All confirmed and paid orders will enter our unified warehouse processing system immediately after payment verification. We follow standardized order sorting, product inspection and packaging procedures to ensure all goods are complete, intact and well-packed before dispatch. All orders will be arranged for shipment within our official processing cycle to guarantee efficient order turnover and stable delivery progress.
We strictly implement standardized pre-shipment inspection for every product. Our team will check product appearance, integrity and packaging condition before shipment to reduce the risk of damage, missing parts and other abnormal situations during transportation, ensuring that customers receive qualified and intact products.

2. Delivery Timeframe

After official shipment, all orders will be delivered through stable and professional cross-border logistics channels. The overall delivery cycle is fixed within the standard time range, covering the whole process from warehouse departure, customs clearance, regional transit to final delivery. Customers can expect stable and predictable delivery progress for all valid orders.
Please note that individual orders may encounter slight progress fluctuations due to objective factors including regional logistics arrangement, customs inspection and seasonal transportation pressure. We will keep track of all order logistics status actively to ensure timely delivery as much as possible.

3. Customs and Duty Liability

We undertake all official fees incurred during cross-border transportation of all products. All tariffs, customs clearance charges and other related additional expenses generated in the process of international logistics delivery shall be fully borne by our platform. Customers will not be required to pay any extra fees of any kind during customs clearance and delivery process.
We adopt standardized customs declaration procedures for all cross-border orders to ensure that all products pass customs inspection smoothly and comply with international cross-border transportation specifications and local entry requirements, effectively avoiding customs detention and delivery delays caused by non-compliant declaration.

4. Shipping Scope and Order Standard

Our official shipping service covers global regions, supporting order delivery for all users who meet the platform order specifications. We implement unified shipping standards for all eligible orders, with no differentiated processing rules for different regions and order amounts.
All shipping services provided by the platform comply with international logistics operation norms. We cooperate with formal and stable cross-border logistics providers to ensure the safety, stability and traceability of the whole order transportation process.

5. Abnormal Shipping Situation Handling

For abnormal logistics situations that may occur during transportation, including product damage, item missing, logistics delay and package abnormality, we will provide standardized follow-up handling services according to order verification results. We will actively follow up the logistics problem processing progress to protect customers’ legitimate shopping rights and interests.
Customers can inquire about the latest logistics status of orders through official support channels. If you encounter any shipping related problems, you can contact our customer service team via the Contact Us page on the website for professional assistance and solution support.

6. Policy Update

We reserve the right to adjust and optimize this Shipping Policy according to logistics service upgrades, operational arrangement updates and industry standard changes. The updated policy content will be displayed on the official website and take effect immediately after publication. Continued use of the website and continued placement of orders shall be deemed as recognition and acceptance of the latest shipping policy terms.

Â